CosmeticOBS - L'Observatoire des cosmétiques
Feb. 6, 2019Recalls of products (RAPEX)

Recall of N.A.E products by Henkel France Add to my portfolio
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Recall of N.A.E products by Henkel France

Henkel France has just announced the recall of 11 products from its N.A.E. vegan range due to the excessive presence of microorganisms, which can cause skin and eye infections.

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Recalled products
• N.A.E. crème jour hydratante tube 50 ml - Barcode: 3 17804 133 988 9 
• N.A.E. crème jour apaisante tube 50 ml - Barcode: 3 17804 134 025 0
• N.A.E. crème nuit nourrissante tube 50 ml - Barcode: 3 17804 133 989 6
• N.A.E. crème jour anti-âge jar 5 ml - Barcode: 3 17804 134 027 4
• N.A.E. crème nuit anti-âge jar 50 ml - Barcode: 3 17804 134 030 4
• N.A.E. sérum fluide anti-âge bottle 30 ml - Barcode: 3 17804 134 026 7
• N.A.E. crème universelle jar 150 ml - Barcode: 3 17804 133 992 6
• N.A.E. vitalità baume corps revitalisant jar 200 ml - Barcode: 3 17804 133 987 2
• N.A.E. freschezza baume corps rafraîchissant jar 200 ml - Barcode: 3 17804 133 984 1
• N.A.E. idratazione baume corps hydratant jar 200 ml - Barcode: 3 17804 133 982 7
• N.A.E. delicatezza baume corps sans parfum jar 200 ml - Barcode: 3 17804 133 995 7

Reason for the recall
Henkel has detected the presence of microorganisms above the accepted level. The brand states that “this recall is made as a precautionary measure because, in very rare cases, the latter can cause skin and eye infections, particularly in consumers with weakened immune systems, under certain conditions (open wound, eye contact).”

Commentaire
Consumers who are in possession of one or more of these products are advised to stop using them and dispose of them with their household waste.
N.A.E. provides them with the following toll-free number for all questions, particularly with regard to compensation: 0 805 230 012.

IB

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