Is a major player in the field of software dedicated to formulation laboratories cosmetic. A human-sized company in strong expansion in France and abroad, Coptis is looking for today a Customer Support Manager to strengthen the technical team and assist the international users.
Coptis is looking for a:
CUSTOMER SUPPORT MANAGER-CDI
You are part of the support team and as such:
- You receive and respond to calls, emails or instant messages clients, in French or English
- You perform tests on versions of software developed in-house
- You participate in the implementation of new customers: configuration of the databases of data, sending installation information, installation assistance.
We are looking for a person with at least 1 year of experience in a laboratory cosmetics, in Formulation or Regulation.
We will provide training on the IT aspect of the position.
Position based in Croissy Sur Seine (78)
Please send your application by email (CV + cover letter) to