A standard is an AFNOR-published reference document produced on demand and published by AFNOR with active input from a federative community of representative stakeholders (industry leaders, consumer groups, associations, unions, local authorities, and more). Through this iterative co-development process, a standard gives a set of core principles and key requirements on a process activity or performance outcomes.
Developed within the AFNOR “Wellness tourism” standards committee workgroup, federating hotel and catering professionals, cosmetics professionals, beauty schools and trade and occupations unions, this voluntary standard defines requirements for spa design and operational management and enables spa professionals and project sponsors to work in optimal conditions.
To guarantee the best service delivery
The new standard focus efforts on a number of key aspects.
It provides recommendations on facility layout, ideal surface area, facility inspection–maintenance–hygiene, and water treatment solutions, but also on the sensory ambience, cosmetics products and product storage conditions, and on the management of consumables and laundry so critical to any spa business…
Personnel training is also tackled. Health spa care delivery practitioners shall be required to hold a State-issue diploma in aesthetics or kinesiotherapy and/or an RNCP*-accredited title.
* Registre National des Certifications Professionnelles - the national registry of trade and occupations certification
The new standard also addresses the environmental issue with recommendations on ways to reduce the environmental impacts of the spa business. It also offers guidance on reducing the use of electrical appliances, standby systems for saunas, green cleaning agents, waste sorting, and so on.
Who is it for?
The audience for this standard is any establishment running a spa business activity as a principal activity or as an additional activity. .
• The satndard NF X50-843 "Spas de bien-être – Conception et fonctionnement, offre de soins de bien-être et/ou de beauté et compétences du personnel" - “Wellness spas – Design and operation, range of wellness and/or beauty care treatments, and personnel competencies”, is available on AFNOR website (€63.20 VAT excl.).