A standard is an AFNOR-published reference document produced on demand and published by AFNOR with active input from a federative community of representative stakeholders (industry leaders, consumer groups, associations, unions, local authorities, and more). Through this iterative co-development process, a standard gives a set of core principles and key requirements on a process activity or performance outcomes.

Developed within the AFNOR “Wellness tourism” standards committee workgroup, federating hotel and catering professionals, cosmetics professionals, beauty schools and trade and occupations unions, this voluntary standard defines requirements for spa design and operational management and enables spa professionals and project sponsors to work in optimal conditions.

To guarantee the best service delivery

The new standard focus efforts on a number of key aspects.
It provides recommendations on facility layout, ideal surface area, facility inspection–maintenance–hygiene, and water treatment solutions, but also on the sensory ambience, cosmetics products and product storage conditions, and on the management of consumables and laundry so critical to any spa business…
Personnel training is also tackled. Health spa care delivery practitioners shall be required to hold a State-issue diploma in aesthetics or kinesiotherapy and/or an RNCP*-accredited title.
* Registre National des Certifications Professionnelles - the national registry of trade and …