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The 2025 edition of Paris Packaging Week!
Wednesday, June 28, 2023News

Professional products sold to consumers: results of the DGCCRF investigation

Produits professionnels vendus à des particuliers : bilan de l'enquête de la DGCCRF

Some cosmetic products are “for professional use only”, particularly when they contain substances that are subject to restrictions or in higher concentrations than those authorised in so-called “consumer” products. In 2022, the DGCCRF investigated to ensure that this type of product was not sold over the counter. It has just published its findings.

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“It’s a fact: many consumers have got into the habit of buying directly from certain specialist retailers to carry out their own skincare treatments rather than having them done in a hairdressing salon, nail salon or beauty institute. However, the use of professional cosmetic products by untrained individuals can present a number of risks, depending on the product concerned and the ingredients present,” introduces the DGCCRF press release.

The Directorate-General for Competition, Consumer Affairs and Fraud Control carried out 255 checks in almost 110 establishments. Investigations were carried out on the Internet and in physical stores, with priority given to shops located in shopping centres and town centres, where the number of non-professional consumers is higher. Hairdressers, beauty salons, nail salons, etc. were also targeted, whether they were national chains or independent.

A reminder of the rules

“Although the regulations do not expressly prohibit the sale of products for professional use to private individuals, it is the responsibility of operators to take all necessary precautions to prevent the use of such products by the general public. Shops or websites accessible to consumers that make products for professional use available on the market must therefore take the necessary precautions,” points out …

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