Consumers take great care of their hair. And they pay particular attention to the products they use. According to a recent study by the YouGov polling institute, Americans are loyal to their shampoo reference, but a little more fickle when it comes to masks or more specific products.
The data revealed by YouGov is collected on an ongoing basis. The figures for this study were not collected on a specific date, nor from a specially constituted panel.
45% of adults say they always use the same brand of shampoo. This preference is slightly more pronounced among men (48%) than women (43%).
To choose the right shampoo, consumers pay particular attention to:
• The smell of the product (22%)
• Whether the product was recommended by their hairdresser (16%) or a friend (13%)
• Price (13%)
“Advertising and recommendations appear to be less effective in influencing consumer decisions. Only 5% of those surveyed said they had been influenced by advertising when buying a shampoo,” comments YouGov.
When it comes to choosing a mask or conditioner, brand loyalty falls to 34%, although it is more pronounced among women (37%) than men (31%).
Here again, fragrance (19%), a hairdresser’s recommendation (15%) or a friend’s recommendation (13%) top the list of selection criteria.
YouGov also took a closer look at the hair brands most likely to be purchased by Americans when they visit the supermarket.
They are, in order:
• Dove (36.4%)
• Pantene (24.8%)
• Head & Shoulders (23.8%)
• TRESemmé …